ETIOM

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Questionnaire

So here we go. Just a few questions to help us both understand what we need to accomplish.

YOUR INFO

Your Name(*)

Please let us know your name.

Phone No

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Your Email(*)

Please let us know your email address.

How did you find out about us?

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YOUR BUSINESS

Business Name

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Tagline

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Do you already own your domain name?

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Do you have your web content ready?

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How long have you been in business?

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How many staff do you have?

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What are your products and services?

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How do you want to be perceived? (e.g. professional, fun)

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Copy in the URL for up to 3 competitors

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YOUR AUDIENCE AND CUSTOMERS

Who are your ideal customers? [e.g. how old are they? Male or female? Where do they live? Do they run a business? How big are those businesses? Do they have a family?]

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Why are they visiting your website? [e.g. research, to buy a product, read news, download something, find out how to contact you]

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Anything else you can tell us about the people that you want to visit your site?

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What is your average sale value (approx)?* [How much is the initial sale usually worth? If you don’t know, write “I don’t know”]

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What is your customer life time value (approx)?* [How much is a client worth to you over the time they work with you? If you don’t know, write “I don’t know”]

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YOUR WEBSITE

What do you like about your old website?

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Why do you need a new website?

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What don’t you like?

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Describe your ideal website in 1-2 sentences

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To call your website a success, what would need to happen?

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What is the MOST important single thing that a visitor to your site should do? [e.g. call you, send you an email, book a time, buy something]

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Any secondary goals? [e.g. Sign up to a newsletter, send you an email]

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Let us know some features you would like on your website

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Any other technical details or features we need to include? [What’s in your head… what do you want the website to do? Let loose here]

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If you already know, list out the pages you want on your site

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DESIGN

Copy in the URL of 3 to 5 websites you like, describe what you do and don’t like with each one

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What is the primary colour of your branding?

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Secondary colours?

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Upload your current logo

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Do you have any concerns or worries? [Don’t hold back. We want to know it all so that we can make this a good experience for everyone]

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What is your budget?

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What is your timeframe for the project?

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General Comments

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Thank you for taking the time to complete this. It helps (and will help), trust us! We will have a look over this and come back to you very shortly!